Both Venmo and PayPal saw a spike in user-reported issues on Down Detector on Thursday, Oct. 16. That signaled the payment services could be having issues.
(Disclosure: Down Detector is owned by Ziff Davis, which also owns Mashable.)
PayPal and Venmo are part of the same company, so it tracks that both might experience problems at the same time. I was able to access Venmo on my phone at about 12:25 p.m. ET, but there remained a number of complaints online from folks who could not do the same.
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Users began reporting issues with the payment services on Down Detector at around 11 a.m. ET. PayPal's status page indicated all its services, including Venmo, were operational at about 12:30 p.m., but it remained unclear if all users' issues were actually resolved.
This story is developing and will be updated as necessary...
Topics Apps & Software Money
Tim Marcin is an Associate Editor on the culture team at Mashable, where he mostly digs into the weird parts of the internet. You'll also see some coverage of memes, tech, sports, trends, and the occasional hot take. You can find him on Bluesky (sometimes), Instagram (infrequently), or eating Buffalo wings (as often as possible).
